Terms of Service

Effective date: September 8, 2026 Last updated: September 8, 2026

Welcome. Relumir is a collaborative AI research workspace (software as a service). These Terms are the agreement between you and Relumir (the company behind Relumir; "Relumir", "I", "me", and "my"). "You" means you or the organization you represent. By creating an account or using Relumir, you agree to these Terms. If you do not agree, please do not use Relumir.

Please also read the Privacy Policy, which explains how information is handled and forms part of this agreement.

1. Who can use Relumir

You must be at least 18 years old and able to form a binding contract. If you use Relumir for an organization, you confirm that you are authorized to accept these Terms on its behalf.

2. Your account

Keep your login details secure and do not share your account. You are responsible for activity under your account. Contact [email protected] promptly if you suspect unauthorized use. Email verification may be required, and you may receive alerts about new-device sign-ins.

3. What Relumir does

Relumir is a SaaS collaborative AI research workspace: software that helps you search literature, verify citations, structure projects, and draft with AI assistance under your approval. Relumir is not an essay mill, homework-completion service, ghostwriting service, or assignment-for-hire product.

Relumir researches by reading your documents and publicly available sources, and aims to trace claims back to sources before presenting them. Where a claim cannot be verified, Relumir prefers to say so rather than present unsupported material.

Because Relumir assists research and does not replace your judgment:

• You are the author. You decide what to rely on, edit, approve, and publish. Sources and reasoning are shown so you can review the work before you sign off.
• Outputs may be inaccurate or incomplete. Like other AI systems, Relumir can err when sources change, context is incomplete, or language is ambiguous. You must verify accuracy before relying on or publishing any output.
• You are responsible for the prompts and content you submit, how you use or rely on outputs, and ensuring you have rights to any material you upload.
• Relumir supports professional work but is not a substitute for licensed professional advice (including legal, medical, or financial advice) where a qualified expert is required. Do not use Relumir for regulated professional advice without appropriate human oversight.

4. Your content and your rights

• You own your content. Documents you upload and work you create with Relumir remain yours.
• You grant Relumir a limited, worldwide, royalty-free license to host, process, and transmit your content solely to provide the service to you, including transmission to the AI and service providers described in the Privacy Policy. This license ends when you delete the content or close your account, except for backups that expire on their normal cycle.
• Relumir does not claim ownership of your content, does not sell your content, and does not use your private content to train AI models.

5. The work you create with Relumir

Work you create with Relumir is yours to use, subject to the following:

• Because outputs are generated dynamically, similar output could be produced for someone else. Neither party can claim that output is wholly unique or hold exclusive rights in it solely by virtue of generation. Citation and originality checks are available when originality matters.
• Ownership and copyright rules for AI-assisted work continue to develop and vary by country. You are responsible for ensuring your use complies with applicable law and respects others' rights.

6. Acceptable use

You agree not to:

• break the law, infringe others' intellectual property, or violate anyone's privacy;
• upload content you do not have the right to use, or that is unlawful, harmful, or abusive;
• use Relumir as an essay mill, paper mill, ghostwriting service, or contract-cheating service, or to complete graded coursework or assessments for someone else;
• submit Relumir output as sole unaided work for graded assessments, examinations, or institutional submissions where your institution, publisher, or applicable policy prohibits undisclosed AI assistance or misrepresentation of authorship;
• use Relumir to create disinformation, plagiarized work passed off as original, academic dishonesty, or to deceive others about authorship or provenance;
• generate illegal content; non-consensual sexual content (including intimate imagery and deepfakes); hate, harassment, threats, or incitement to violence; malware, hacking instructions, or credential theft; doxxing or publishing personal data without a lawful basis; deceptive impersonation; or attempts to evade safety controls (including jailbreaking);
• attempt to reverse-engineer, scrape, overload, or disrupt the service, bypass usage limits or security, or resell access without permission;
• use Relumir to build a competing model or service.

Relumir may remove or restrict content, refuse or filter outputs, restrict features, and suspend or terminate accounts for policy violations, suspected abuse, non-payment, security or fraud risk, or material breach of these Terms.

6A. Intellectual property complaints

If you believe content on Relumir infringes your rights, contact [email protected] with enough detail to identify the material and your claim. Repeated infringement may result in account suspension or termination.

7. Payment, plans, and tokens

• Paid plans and usage-based tokens are described at checkout. By subscribing, you authorize Relumir and its payment processor to charge your payment method on the billing cycle you choose.
• Subscriptions renew automatically until you cancel. You may cancel at any time. Cancellation takes effect at the end of your current billing period, and you keep access until then.
• Renewal reminders. Ahead of each renewal, Relumir sends advance email reminders so you can cancel before the next charge if you prefer. Keep your email address current so you receive them.
• Except where the law requires otherwise (including applicable consumer cooling-off rights), payments are non-refundable and tokens already consumed are not reversible.
• Prices or plans may change with reasonable advance notice. Changes apply from your next billing cycle.

8. Changes to the service

Relumir may add, change, or remove features, and may set or adjust usage limits to keep the service reliable. If a material adverse change is planned for a paid feature you rely on, reasonable notice will be given.

9. Suspension and termination

You may stop using Relumir and close your account at any time. Access may be suspended or terminated if you breach these Terms, fail to pay, or use Relumir in a way that risks harm to others or to the service. On termination, your right to use Relumir ends, and data is handled as described in the Privacy Policy.

10. Service warranties

Relumir is provided with care toward accuracy, reliability, and availability. Even so, and as is standard for software and AI services, Relumir is provided "as is" and "as available." To the fullest extent permitted by law, there are no warranties that the service will be uninterrupted or error-free, and no implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Rights you have as a consumer under the law of your home country are unaffected by this section.

11. Limitation of liability

To the fullest extent permitted by law:

• Relumir is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill;
• total liability for any claim relating to Relumir is limited to the greater of the amount you paid in the 12 months before the claim or USD $100.

Some jurisdictions do not allow these limits, so they may not fully apply to you. Nothing in these Terms limits liability that cannot be limited by law.

12. Indemnification

You agree to defend and indemnify Relumir against claims, losses, and costs arising from your content, your use of the service, or your breach of these Terms, except to the extent caused by Relumir's own wrongdoing.

13. Governing law and dispute resolution

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-law rules.

Informal resolution first. If you have a concern, email [email protected] before starting any formal proceeding. Both parties agree to try in good faith to resolve the matter for at least 30 days.

Binding arbitration (US users). If the matter is not resolved informally, you and Relumir agree to settle any dispute through final, binding individual arbitration administered by a recognized arbitration body under its applicable consumer rules, rather than in court. Arbitration is less formal than a lawsuit, uses a neutral arbitrator, and can award the same damages a court could. This agreement is governed by the U.S. Federal Arbitration Act.

• Class-action waiver. Each party agrees to bring claims only individually, not as a plaintiff or member in any class, collective, or representative proceeding.
• Your 30-day opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing [email protected] with your account email and the subject "Arbitration Opt-Out." Opting out does not affect the rest of these Terms.
• Carve-outs. Either party may still bring an individual claim in small-claims court, and either party may ask a court for an injunction to protect intellectual property or stop misuse of the service.
• Location and format. Arbitration may proceed by phone or video, on written submissions, or in person in the State of Delaware, USA, at your option.

Outside the US. If you live in the EEA, UK, or another country whose law gives you mandatory rights to bring a claim in your local courts, nothing here removes those rights. You may use your home courts, and your local consumer-protection law still applies.

14. General

• Changes to these Terms. Updates will be posted with a new date. For material changes, notice will be given in-app or by email before they take effect. Continued use of Relumir after that means you accept the updated Terms.
• Entire agreement. These Terms and the Privacy Policy are the whole agreement between us.
• Severability. If part of these Terms is unenforceable, the rest still applies.
• No waiver. Not enforcing a right is not a waiver of it.
• Assignment. You may not transfer these Terms without consent. Relumir may assign them as part of a business transfer.

15. Contact

Questions about these Terms: [email protected].